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Clinical Specialist

Clinical Specialist

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Position Summary

InSight Telepsychiatry is seeking a clinical specialist to work with the internal operations team in Marlton, NJ and connect regularly to a national team of colleagues. This person will help develop clinical chart best practice initiatives, offer clinical chart review and conduct EMR trainings for our providers on the EMRs at new and existing partner sites. The clinical specialist will be responsible for analyzing provider charts and establishing documentation improvement plans with our providers. They will also collaborate with our partner sites to ensure provider productivity is maximized and delivery of patient care is not hindered by facility specific EMR challenges. This position will also serve as the education expert for analyzing provider workflows as related to EMR capabilities, developing instructional material and optimizing end-user support courses for provider EMR usage. We are looking for an energetic team member with excellent technical skills, a positive personality and a desire to educate within healthcare. This person reports to the internal operations director.

Organization Overview

InSight is the leading national telepsychiatry service provider organization with a mission to transform access to quality behavioral health care through innovative applications of technology. InSight has two decades of experience with telepsychiatry, and serves hundreds of organizations across the country with its on-demand, scheduled, connected services and Inpathy divisions. InSight is uniquely positioned to offer scalable telepsychiatry services in settings across the continuum of care. InSight has a diverse provider team, a robust internal infrastructure and a history of adapting its programs to fit the needs of a variety of different settings and populations.


  • Review health system charts for clinical documentation appropriateness and opportunities for improvement
  • Be responsible for the FPPE and OPPE process of InSight on-demand providers
  • Facilitate and actively participate in scheduled chart review meetings
  • Effectively work with Associate Medical Director on clinical documentation improvement initiatives
  • Collaborate continuously with our partner sites regarding both chart review and EMR training initiatives
  • Develop ongoing instructional material for providers on EMR requirements by partner site
  • Generate instructional flows in relation to EMR systems within our partner sites
  • Request and maintain up-to-date partner site EMR access/education
  • Establish a working rapport with IT from partner sites to resolve all EMR and technical issues
  • Conduct and/or facilitate EMR trainings to providers
  • Develop and utilize a train the trainer model whenever possible
  • All other duties as assigned


  • Bachelor’s degree
  • Excellent technical skills
  • Experience in various EMR systems such as Cerner, Epic, Powerchart, Meditech, AllScripts
  • 3-5 years of healthcare-related work experience

Ideal Candidate

  • Healthcare background
  • RN or licensed healthcare professional
  • Behavioral health experience
  • Experience with Smartsheet
  • Telehealth or telemedicine experience
  • Looking for a place to grow both professionally and personally
  • Experience working with a rapidly growing organization



  • Position available April 1, 2018
  • Position located out of Marlton, NJ
  • Full-time with opportunity for telework/flexible schedule options
  • Reports to Internal Operations Director




Please include your resume and a customized cover letter with your application.