InSight Telepsychiatry is seeking an end-user support specialist to join our support team in Marlton, NJ or remotely and connect regularly to a national team of colleagues. This person would serve as the primary liaison between end-users of InSight’s videoconferencing technologies and the support team on issues relating to set-up, troubleshooting and service to our partners (customers) and consumers (patients). The end-user support specialist will focus much of his or her time on supporting the users of InSight’s direct-to-consumer, telebehavioral health Inpathy platform. The end-user support specialist should have a strong customer service background and be passionate about increasing access to behavioral health through technology.
Inpathy is a division of InSight, the leading national telebehavioral health service provider organization with a mission to increase access to behavioral health care through telehealth. InSight’s behavioral health providers bring care into any setting on an on-demand or scheduled basis. With over 18 years of telepsychiatry experience and an active footprint in telepsychiatry-related advocacy, InSight is recognized as an industry thought-leader. InSight is the telemedicine arm of the CFG Health Network, a behavioral health organization that delivers onsite services across the spectrum of care. These roots in onsite care influence InSight’s approach to appropriate, quality services delivered through telehealth.
To apply, please send your resume and a customized cover letter to firstname.lastname@example.org.
While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.