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Credentialing Coordinator

Credentialing Coordinator

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Position Summary

InSight Telepsychiatry is seeking a credentialing coordinator to work with the medical affairs team in Marlton, NJ and connect regularly to a national team of colleagues. This position is responsible for leading, coordinating, monitoring and maintaining the credentialing and re-credentialing process. The credentialing coordinator will work under the supervision of credentialing team leads and will assist them with functions related to credentialing, including provider licensing, payer enrollment, facility privileging, initial appointment, reappointment, expirable documents and other tasks. The credentialing specialist will ensure interpretation and compliance with the appropriate accrediting and regulatory agencies, while developing and maintaining a working knowledge of the statutes and laws relating to credentialing. This position is responsible for the accuracy and integrity of the credentialing database system, as well as related applications. The credentialing coordinator will be exposed to a wide variety of medical affairs and credentialing related functions, and this position will provide an excellent opportunity to learn and grow in the credentialing and telemedicine fields. This person will report to the manager of Medical Affairs.


Organization Overview

InSight is the leading national telepsychiatry service provider organization with a mission to increase access to quality behavioral health care through telehealth. InSight’s behavioral health providers bring care into any setting on an on-demand or scheduled basis. With over 18 years of telepsychiatry experience and an active footprint in telepsychiatry-related advocacy, InSight is recognized as an industry thought-leader. InSight is the telemedicine arm of the CFG Health Network, a behavioral health organization that delivers onsite services across the spectrum of care. These roots in onsite care influence InSight’s approach to appropriate, quality services delivered through telehealth.



Job Responsibilities

  • Lead, coordinate and monitor the review and analysis of practitioner applications and accompanying documents, ensuring applicant eligibility
  • Conduct thorough background investigation, research and primary source verification of all components of an application file
  • Identify issues that require additional investigation and evaluation, validate discrepancies and ensure appropriate follow-up
  • Prepare provider credentials file for completion, within specified periods of time and present to health network committees
  • Process requests for privileges, ensuring compliance with criteria outlined in clinical privilege descriptions
  • Respond to inquiries from other healthcare organizations, interface with internal and external customers on credentialing and privileging issues as they arise
  • Utilize the Echo OneApp credentialing database for optimizing efficiency, and perform query, report and document generation
  • Submit and retrieve National Practitioner Data Bank reports in accordance with Healthcare Quality Improvement Act
  • Monitor the initial, reappointment and expirables process for all medical staff, allied health professional staff, other health professional staff and delegated providers, ensuring compliance with regulatory bodies (Joint Commission, NCQA, URAC, CMS, federal and state), as well as medical staff bylaws, rules and regulations, policies and procedures and delegated contracts
  • Has responsibility of inputting credentialing information into the credentialing database
  • Assist providers with completion of necessary forms, applications, etc.
  • Respond to requests from customers and providers, regarding credentialing documentation and privileging
  • Performs other duties as assigned


Job Requirements

  • High School Diploma
  • 2+ years of experience in healthcare
  • Ability to analyze, interpret and draw inferences from research and prepare reports
  • Informational research skills
  • Ability to communicate effectively, both orally and in writing
  • Organization and time management skills
  • Ability to multitask
  • Comfortable working with a remote team


Ideal Candidate

  • Experience with credentialing systems like OneApp, SyMed, Vistar, eVIPs or Cactus
  • CPCS, or other credentialing certification and/or previous credentialing experience preferred
  • Working knowledge of clinical and/or hospital operations and procedures
  • Program planning and implementation skills
  • Experience supporting licensed professionals
  • Behavioral health industry experience
  • Experience working with a diverse and remote team



  • Full-time position based in Marlton, NJ
  • Opportunity for telework/flexible schedule options
  • Reports to Medical Affairs Manager



To apply, please send your resume and a customized cover letter to


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. EOE M/V/F/D