Performs general administrative office assignments, support hospital scheduling and functions as a communications link to and between CFG, hospital personnel (customers) and CFG providers (psychiatrists/APN's).
Organizes, completes and distributes applicable monthly hospital medical coverage schedules
Receives and coordinates requests for time off from Psychiatrists and APN's
Receives notices from providers for unscheduled absences and supports Executive Director and Program/Medical Directors in identifying coverage solution
Supports the APN Clinical Educator in scheduling needs
Processes correspondence in a timely and systematic manner
Receives notes and routes correspondence to the Executive Director and other personnel within and outside CFG as appropriate
Prepares and distributes out-going correspondence as directed
Distributes meeting minutes and action item lists to committee members and other personnel as required
Accurately compiles and prepares reports
Prepares payroll for exempt, non-exempt and contracted employees as appropriate
Prepares clinical and operational reports for the Executive Director and hospital Program Directors and Medical Directors
Records and transcribes minutes for committee meetings, as well as for other meetings and prepares action item lists
Compiles projects and reports from other healthcare staff as assigned by the Executive Director
Classifies and files all documents to be maintained in the office in a retrievable system
Schedules meetings, appointments and work assignments to meet or exceed deadlines
Prepares the calendar to reflect scheduled events as necessary
Communicates effectively and demonstrates respect, concern and courtesy in all interpersonal communications
Protects confidentiality of information in written and verbal communications
Facilitates communication between the Executive Director and other healthcare personnel by providing information concerning procedures, reports, directives and instructions in an accurate, concise and timely manner
Interacts with hospital staff positively and cooperatively
Provide back-up support to CFG Outpatient Office in Marlton
Answer phones and assist patients in scheduling appointments
Maintains skills and continues professional development to enhance the operations and image of the organization
Attends in-service and continuing education to obtain and maintain skills as appropriate
Supports the change process to improve the organization and the customers it serves
Accepts assignments and extra duties with flexibility and willingness to participate in activities that help the organization meet its goal
Adheres to personnel policies to enhance the operation of the organization
Adheres to the attendance policy
Reports to work at the designated time
Adheres to security policies
High School diploma or equivalent.
Must have at least one year experience workin in healthcare administation.
Scheduling experience required.
Scheduling experience with more than 10 providers at multiple sites is strongly preferred.
Kronos advanced scheduler experience a plus.
Excellent Microsoft Excel and Word Skills
Must be able to type a minimum of 60 words per minute.
Must be familiar with copying equipment.
Excellent interpersonal and communication skills.
Must receive a satisfactory background investigation report.